This policy explains how the GetItDone subscription works, and how to cancel or request a refund. GetItDone is operated by Louis Venter (sole proprietor), South Africa. If you have any billing questions, contact us at support@gitd.co.za.
Every new account starts with a 5-day free trial with every feature unlocked. You will not be charged during the trial. This gives you the chance to fully evaluate the Service before paying anything.
After your free trial ends, GetItDone Pro costs R39 per month, billed automatically each month to the payment method you provide. Payments are processed securely by Paystack. Your subscription renews automatically until you cancel it.
You can cancel at any time — there are no lock-in contracts and no cancellation fees.
When you cancel, you keep full access until the end of the month you have already paid for. You will not be billed again after that.
Because we offer a 5-day free trial with every feature unlocked, you can try the entire Service in full before you are ever charged. For this reason, all subscription payments are non-refundable. Once a monthly payment has been billed, it will not be refunded.
You are never charged during the free trial, and you can cancel at any time before your next billing date to avoid being charged again. When you cancel, your access continues until the end of the current paid month and then does not renew.
The only exception is a genuine billing error — for example a duplicate charge or a charge taken after you had already cancelled. If this happens, please contact us at support@gitd.co.za within 7 days of the charge and we will investigate and correct any error, including a refund of an incorrect charge where applicable.
Access to the app requires an active, paid subscription. If a monthly payment is not successfully collected, your access to the app is disabled immediately and remains disabled until payment is made. Simply put: no payment, no access. You can restore access at any time by updating your payment details and paying.
If we ever change the subscription price, we will notify existing subscribers in advance. Any change will only apply to future billing periods.
For anything related to billing, cancellations or refunds, email support@gitd.co.za and we will respond as soon as possible.